Delivery Policy
We aim to keep the ordering experience simple and transparent. The details below outline our standard delivery terms for Hong Kong orders.
Delivery regions
Orders are intended for Hong Kong local delivery. Additional regions may be added in the future depending on logistics and store operations.
Processing time
Orders are typically prepared within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Estimated delivery timing
- Hong Kong Island: 1–3 business days
- Kowloon: 1–3 business days
- New Territories: 2–4 business days
Order review and contact
If there is any issue with delivery details, the store may contact the customer by email or phone to confirm the order before dispatch.
Address accuracy
Please make sure the delivery address, contact number, and recipient information are entered accurately at checkout. Incorrect details may delay delivery.
Shipping fees
Shipping fees may vary depending on order size, delivery area, and ongoing campaigns. Final delivery fees can be confirmed with the store when live fulfillment is enabled.